Privacy Policy

1. Introduction

CobaltPaperWing ("us," "we," or "our") values your privacy. This policy outlines our handling of personal information when you use our website cobaltpaperwing.sbs or engage with our yacht charter services.

Your decision to use our services constitutes agreement with the data practices in this policy, which adheres to privacy laws such as the Personal Information Protection and Electronic Documents Act (PIPEDA) and additional Canadian privacy statutes.

2. Information We Collect

2.1 Personal Information

We gather personal details you willingly furnish us through:

• Yacht charter reservations
• Communications via our website or telephone
• Newsletter subscriptions
• Completing forms on our site
• Engaging in our surveys or marketing campaigns

The information gathered may encompass:

• Identification and contact details (name, email, address, phone number)
• Financial details for payments (handled by external providers securely)
• Preferences and specifications for charters
• Details for emergency contact purposes
• Health or dietary particulars (should you provide them)

2.2 Information Collected Automatically

Access to our website automatically produces certain informational data on your device and browsing activities:

• IP address and geographical data
• Browser specifics
• Duration and pattern of site usage
• Referral sources
• Device specifications

2.3 Tracking Tools and Cookies

To enhance your user experience, we employ cookies and similar tracking systems that aid us in:

• Customizing to your preferences
• Evaluating site performance and usage
• Delivering individualized content
• Enhancing our offerings

Cookie settings can be managed via your browser configuration or our consent banner.

3. Use of Your Information

The information we accrue serves purposes such as:

• Service Provision: Delivering yacht charters, managing reservations, and communicating about your bookings
• Customer Assistance: Answering inquiries and providing help
• Financial Transactions: Conducting payments and overseeing accounts
• Protection and Security: Safeguarding our operations and preventing deceitful activities
• Promotional Outreach: Sending you promotional content and notifications, with your agreement
• Site Enhancement: Analyzing user tendencies to advance our website's capabilities
• Legal Observance: Upholding the law and its regulations

4. Disclosure and Sharing of Information

We pledge not to sell, trade, or lease your personal information to external parties. Your data may be shared under these conditions:

4.1 External Service Partners

With third-party vendors we trust to facilitate payment processing; website management and upkeep; email marketing; analytical assessments; and customer support.

4.2 Legal Directives

We may have to unveil your details if demanded by law, legal processes, or for investigating suspected fraudulent or illegal endeavors.

4.3 Business Transitions

Your information may be part of assets transferred in the event of a merger, sale, or acquisition.

5. Data Protection

We apply suitable measures to shield your personal data from unauthorized entry, modification, disclosure, or destruction. These methods include cryptographic protocols, secure servers, controlled access, routine checks, and staff instruction.

No transmission method via the internet or electronic database is fully impenetrable. Consequently, we cannot vouch for the absolute safety of your information.

6. Retention of Data

Your personal details are preserved only for the period deemed necessary for the purposes stated during collection or as mandated by law. Common retention periods are:

• Charter reservations: 7 years for legal/tax reasons
• Marketing communications: Until you choose to opt out or delete
• Web analytics data: 26 months
• Client service interactions: 3 years following the final communication

7. Your Rights and Preferences

You have rights to access, rectify, eliminate (as per legal limitations), export, withdraw from marketing communique, and manage cookies. To enact these rights, contact us as noted below.

8. Third-Party Services

8.1 Google Analytics

We utilize Google Analytics for web usage scrutiny. You may opt-out through their dedicated browser extension.

8.2 Social Networking Platforms

Links to social media platforms may be found on our site, each with its own privacy terms.

8.3 Payment Processors

All payment operations are conducted by third-party processors compliant with PCI DSS standards.

9. International Data Movements

Your data might be processed outside of Monaco, where we ensure adherence to suitable privacy law safeguards.

10. Protecting Minors

We do not intentionally gather details from individuals under 13. If it comes to our notice that a minor has submitted data, please alert us at once.

11. Modifications to This Privacy Policy

Amendments to this policy might happen to reflect changes in our procedures or the legal landscape. We will inform you by updating the policy on our site, emailing registered users, or exhibiting a notice. Continuation of use after these adjustments implies acceptance thereof.

12. Getting in Touch

For queries regarding this policy or our data management, kindly reach out:

13. Compliance with Google Ads User Consent Policy

We abide by the user consent stipulations of Google Ads. Modifications to your tracking or cookie preferences can be made at any time via our cookie settings.